Frequently Asked Questions
Who can use Prockured?
Prockured caters to all hospitality businesses, from small cloud kitchens to large 5-star hotels. Whether you’re setting up a new venture or streamlining an existing one, we’re here to help.
How do I request a quote?
It’s easy! Browse our categories, select the products you’re interested in, and submit an inquiry with your requirements. Our team will get back to you with a tailored quote.
What kind of products does Prockured offer?
We offer a wide range of hospitality essentials, including:
- Kitchen Equipment
- Refrigeration Units
- Tableware and Smallwares
- Eco-Friendly Packaging
- In-Room Solutions for Hotels
And much more!
Are there any minimum order requirements?
We accommodate orders of all sizes, from single units to bulk purchases. Some products or categories may have specific minimum order quantities, which will be communicated upfront.
How are payments handled?
Currently, our platform focuses on inquiry-based transactions. Once your order is confirmed, we’ll guide you through the payment process. Payment terms will be included in your quote.
How long does delivery take?
Delivery timelines vary depending on the product and location. Most orders are fulfilled within 7-14 business days. Specific timelines will be shared during the quote process.
Do you offer customization?
Yes, we provide customization options for certain categories, such as branded tableware, linens, or packaging. Let us know your requirements, and we’ll handle the rest.
Is there customer support if I need help?
Absolutely! Our team is available to assist with inquiries, order tracking, or any other concerns. You can reach us at [Insert Contact Email] or through the contact form on our website.
Can I access Prockured from anywhere in India?
Yes! Prockured is expanding rapidly and currently serves businesses across 70+ cities. With our e-commerce platform, we aim to make our products accessible to every corner of India.
Is my data safe with Prockured?
Yes, we prioritize your privacy and use advanced security measures to protect your data. For more information, check our [Privacy Policy].
How do I get started with Prockured?
Getting started is simple! Visit our website, explore our product categories, and submit your inquiry. If you need assistance, our team is here to guide you every step of the way.
